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Refund and Cancellation Policy

  1. Service Subscription Options

  2. Free Version: We offer a limited functionality free version, which can be used indefinitely without concerns about refunds or cancellations.

  3. Monthly Subscription: Users who opt for a monthly subscription can request a full refund and cancellation within 24 hours if the service does not meet their expectations.

  4. Annual Subscription: Users with an annual subscription are entitled to a full refund if they decide to cancel within one week of purchase.

  5. Refund Application Process

  6. Application Method: Users must submit refund requests via email or through our customer service platform.

  7. Processing Time: We commit to completing the refund process within 7 business days of receiving the request.

  8. Refund Method:* Refunds will be credited back to the user's original payment account.

  9. Service Interruption Response If the service is interrupted due to technical or operational issues for more than 4 hours, users may request a proportional refund to compensate for the lost service time.

  10. Consideration for Special Circumstances In special cases, such as unexpected difficulties faced by the user, we will provide additional support and flexible refund options.

  11. Policy Change Notifications If there are any changes to this policy, we will inform users in advance via email or website announcements.

  12. Customer Support For any questions or assistance regarding this policy or our services, please contact us at: [email protected].

Version
1.0.0
Effective Date
August 16, 2025
Last Reviewed
January 1, 2024
Jurisdiction
United States